Privacy Policy

Last updated: 22 February 2025

This website is provided by Gift Box South Africa. We respect your privacy and handle personal information responsibly. This policy explains what information we collect and how it is used.

Information we collect

• Contact details you choose to share when you email us or message us on WhatsApp (for example, your name, email address, and message content).
• Basic technical information that may be logged by our hosting provider (for example, browser type and general device information).

How we use information

• To respond to enquiries and provide customer support.
• To communicate about requests related to gift boxes and services.
• To maintain security and improve website performance.

WhatsApp and third-party services

If you contact us via WhatsApp, your messages are processed by WhatsApp and may be subject to their privacy practices. We recommend reviewing WhatsApp’s policies if you need additional information.

Cookies

This site does not intentionally use marketing cookies. Hosting providers and browsers may still store essential cookies or logs required for basic operation.

Data retention

We keep enquiry messages only as long as needed to respond and maintain reasonable records, unless a longer retention period is required by law.

Contact

If you have questions about this policy, contact us at info@giftboxsouthafrica.co.za.